---
title: Internal Support
description: "The **Internal Support** page is a good option for schools to have a support system for technical issues, maintenance, etc. An internal ticket system helps the school record the issues and organize the workflow. ##### Internal Support Page Contents :…"
url: "https://manual.classera.com/ar/docs/internally-support/"
updated: "2024-07-25"
category: Administrator account / Support / Request
---

# Internal Support

The **Internal Support** page is a good option for schools to have a support system for technical issues, maintenance, etc. An internal ticket system helps the school record the issues and organize the workflow.

##### Internal Support Page Contents :

- The **Submit New Ticket** button to add a new support ticket.
- The **Tickets Senders Settings** button to choose who is allowed to send tickets.
- The **Tickets Recipients Rating** button to evaluate ticket recipients.
- The **Tickets Recipients Settings** button to choose who is responsible for receiving tickets.

![](http://manual.classera.com/wp-content/uploads/2023/01/2024-07-25_15-42-58-1024x311.png)