---
title: Contents Reports
description: "The **Contents Reports** page is an excellent option to access and filter support ticket reports, allowing teachers to categorize and refine searches based on ticket type, subject, and related content. ![](https://manual.classera.com/wp-content/uploads/2024/07/contents-reports_teacher-_en-1024x594.png) 1. **To use this screen effectively, follow these steps:** 1. Click…"
url: "https://manual.classera.com/docs/contents-reports-3/"
updated: "2025-01-01"
category: Teacher account / Contents Reports
---

# Contents Reports

The **Contents Reports** page is an excellent option to access and filter support ticket reports, allowing teachers to categorize and refine searches based on ticket type, subject, and related content.

![](https://manual.classera.com/wp-content/uploads/2024/07/contents-reports_teacher-_en-1024x594.png)

1.

**To use this screen effectively, follow these steps:**

1. Click the **Contents Reports**option from the main menu.
2. Click the **Contents Reports** button to access detailed reports of support tickets.
3. Check the colored status indicators to view the total numbers of **Open** and **Closed** tickets as hown on top of the screen above.
4. Use the **Ticket ID**, **Subject**, and **School** fields to filter specific tickets, and click the **Search** button to display the results.
5. Use the dropdown menu **All** to refine your search by selecting categories such as **Messages**, **Libraries**, or **Notifications**.
6. For more advanced filtering options, click the **Advanced Search** dropdown to access additional fields. Enter criteria for **Ticket ID**, **Subject**, **School**, **Sender**, and **Date**, and then click the **Search** button to refine your results.
7. Use the dropdown menus in the advanced search fields to select specific categories, such as filtering by **All**, or narrowing results to specific senders, schools, or dates.