---
title: LMS Support
description: "The **LMS Support** page allows you to contact LMS support team to guide you and solve your requests. The **Support **feature is designed to link between users and the LMS support team. Explore each tab to learn more. ##### Support Page Content…"
url: "https://manual.classera.com/fr/docs/classera-support/"
updated: "2025-02-17"
category: Administrator account / Support / Request
---

# LMS Support

The **LMS Support** page allows you to contact LMS support team to guide you and solve your requests.

The **Support **feature is designed to link between users and the LMS support team. Explore each tab to learn more.

##### Support Page Content :

![](http://manual.classera.com/wp-content/uploads/2023/01/2025-02-17_11-55-05.png)

- Classera Support
- New Feature Requests
- FAQs

to Submit a New Support Ticket:

1. Click the **Submit New Ticket** button on the **LMS Support** page.
2. Select the ticket type: Problem / Suggestion / Inquiry.
3. Select the Module.
4. Select the priority level of the ticket.
5. check the ticket topic's level checkbox (General/Schools Related Issues).
6. Type a subject for the ticket.
7. Write down the description of the support ticket.
8. Copy the link of the page you want to inquire about.
9. Add attachments explaining the topic of the support ticket (often an image/video).
10. Click **Submit** to submit your ticket.

![](http://manual.classera.com/wp-content/uploads/2023/01/2024-07-25_15-23-25.png)